CORONAVIRUS (COVID-19) BUSINESS DELIVERY UPDATE

 

  • PLEASE NOTE THAT DUE TO UNPRECEDENTED DEMAND ALL BULK ORDERS HAVE A MINIMUM 10 WORKING DAYS LEAD TIME. UNFORTUNATELY WE ARE NOT ABLE TO CONFIRM ANY DELIVERY DATES WITH CUSTOMERS UNTIL YOUR ORDER REACHES THIS POINT. PLEASE BE ASSURED WE HAVE EXTRA HGV DELIVERY VEHICLES IN TO KEEP THE LEAD TIME AS SHORT AS POSSIBLE.

 

  • WE CAN NO LONGER ACCEPT REQUESTS TO ADD ADDITONAL ITEMS TO ORDERS ONCE THEY HAVE BEEN PLACED. ANY CUSTOMERS WISHING TO ADD ITEMS TO AN EXISTING ORDER WILL NEED TO CREATE A NEW SEPARATE ONLINE ORDER.

 

  • WE UNDERSTAND MANY CUSTOMERS ARE UNABLE TO GET THROUGH BY TELEPHONE AS OUR 3 LINES ARE CONSTANTLY ENGAGED. IF YOU ARE UNABLE TO GET THROUGH DO NOT LEAVE A VOICEMAIL MESSAGE, INSTEAD PLEASE E-MAIL ANY QUERIES OR REQUESTS YOU HAVE TO – info@johndaveydiy.co.uk

 

  • WE ARE NOW A DELIVERY ONLY SERVICE, NO COLLECTIONS ALLOWED ON SITE. WE ARE CURRENTLY PUTTING MEASURES IN PLACE TO HOPEFULLY RESUME COLLECTIONS BETWEEN CERTAIN WORKING HOURS ON JUNE 1ST 2020.

 

  • NEW COVID-19 TEMPORARY OPENING HOURS;
  • MONDAY – FRIDAY : 7.30 – 16.00   SAT & SUN : CLOSED 
  • WE ARE CLOSED MONDAY 26TH MAY FOR THE BANK HOLIDAY

 

MANY THANKS FOR YOUR CONTINUED SUPPORT & UNDERSTANDING.

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